Owner FAQs
Answers to your frequently asked questions
-
Am I required to make my property available to Section 8?
All homes must accept Section 8 vouchers. Because regulations vary by jurisdiction, we recommend reviewing the rules that apply to your specific area. We stay current on the evolving legal landscape so we can help guide you through these decisions with confidence. -
Are you licensed?
Yes, all of our property managers are licensed individually. We hold ourselves to the highest industry standards, maintaining compliance with all relevant regulations so your investment is always protected and your risk is minimized. -
Can I reach you after hours?
Yes. We understand that urgent situations do not wait for business hours, so we provide an emergency contact for time-sensitive issues. General inquiries are handled promptly during normal business hours, and you can always count on hearing from someone who knows your property by name. -
Can you put the money directly into my account?
Absolutely. We offer direct deposit for all owner disbursements, making the transfer of your rental income seamless, secure, and timely. Your money moves efficiently so you can focus on the bigger picture. -
Do you sell real estate too?
Our core focus is delivering exceptional property management results for the owners we serve. If you have questions about buying or selling, we are happy to point you in the right direction and discuss how your investment strategy aligns with your long-term goals. -
How and when do I get my checks?
Owner disbursements are processed on a consistent schedule after rent is collected and applicable expenses are reconciled. We offer direct deposit to keep the process smooth and predictable, because reliable income flow is a key part of owning property with confidence. -
How is rent collection handled?
We offer multiple rent payment options, including online payments and traditional methods, to make the collection process as efficient as possible. Late payments are handled swiftly and according to lease terms, protecting your income and maintaining clear expectations with tenants from day one. -
How long of a lease do you sign?
Standard lease terms are typically one year, though we tailor our approach based on current market conditions and your preferences as an owner. Our goal is always to minimize vacancy and protect the long-term stability of your investment. -
How much security deposit do you charge the tenant?
The security deposit is equal to one month’s rent and is handled in full compliance with all applicable laws and requirements. -
How soon can you start managing my property?
We can get started as soon as the management agreement is in place and your property is ready for leasing. We move quickly and strategically because every day without a qualified tenant is a day of unnecessary lost income. -
What type of properties do you manage?
We manage a wide range of property types, including single-family homes, multi-family units, and condos. Whether you own one property or a growing portfolio, we bring the same people-first approach and professional expertise to every door we manage. -
What type of reports do I get and how often?
You receive regular financial statements that detail rent collection, expenses, and maintenance activity, giving you a clear and accurate picture of your investment's performance. Additional reporting is available upon request, because transparency is a cornerstone of how we operate. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account in full accordance with local laws and regulations. Proper handling of security deposits is not just a legal requirement for us, it is part of our commitment to protecting you, your tenants, and your investment at every stage of the rental process.
